Placing an order is simple. Browse our clothing collections, select your favorite outfit, add it to the cart, and proceed to checkout. You’ll receive an instant confirmation via SMS or email after completing your order.
Do you offer Cash on Delivery (COD)?
Yes. We provide Cash on Delivery across Pakistan for your convenience. You may also choose card or bank transfer if preferred.
How long will delivery take?
Orders are delivered within 3–5 working days in major cities and 5–7 working days in remote areas. Once shipped, you’ll get a tracking link via SMS or WhatsApp.
What if the product I want is sold out?
Some of our outfits sell out quickly due to high demand. If your favorite design is out of stock, you can subscribe to restock notifications on the product page or contact us directly for updates.
Can I return or exchange a product?
Yes. We accept returns or exchanges within 7 days of delivery for clothing items that are damaged, defective, or not as described. Products must be unused, unworn, and in their original packaging.
How do I track my order?
Once your order is dispatched, you will receive a tracking code via SMS or WhatsApp, which you can use to monitor your parcel’s delivery status until it arrives.
How can I contact customer support?
Our support team is always ready to help. You can reach us via WhatsApp/Phone at +92 XXX XXXXXXX or email us at support@saadcollection.com.
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